⚙️Setup
Can I change my formation after setup?▼
Yes. On each game's Setup tab you can change the formation for that specific game. This doesn't affect your team's default formation. You can also update the default in Edit Season Setup → Team Info.
Can I add players mid-season?▼
Yes. Go to the Roster page and tap 'Add Player' at any time. New players are available immediately for lineups and tag awards.
What happens if I skip the assessment step?▼
You can come back to it any time via Edit Season Setup → Assessment, or by tapping any player on the Roster page. Without assessments, the AI lineup generator will distribute players evenly without position preference.
Can I have multiple teams?▼
Multiple team support is coming in a future update. For now, OneTeam manages one team per account.
🔧Features
Does the AI lineup generator always start the same players?▼
No. The AI balances playing time when 'Track playing time' is enabled. It also factors in assessment ratings, preferred positions, and your optional notes — so you can guide it for specific games.
Can assistant coaches use the app?▼
Multi-coach support (sharing a team with assistant coaches) is coming soon. Currently, one account manages one team.
What's the difference between the Lineup tab and the Live tab?▼
The Lineup tab is pre-game planning — you build your starting formation and planned substitutions here. The Live tab is the game-day view — it shows the real-time field, countdown clock, and lets you execute substitutions as they happen.
Where do bag tag awards show up?▼
Tag awards appear in the Tags tab for each game, on the player's detail page (tag history), and on the Roster page season summary table at the bottom.
💻Technical
The app isn't loading — what should I do?▼
Try clearing your browser cache and cookies, then reload. If that doesn't work, try a different browser (Chrome or Safari work best). If the issue persists, contact support.
I didn't receive my magic link email▼
Check your spam or junk folder first. Magic link emails are sent from noreply@coachbydae.com. If it's not there, wait 60 seconds and try again — there may be a brief delay. Make sure you're checking the same email you signed up with.
Can I use this on my phone?▼
Yes! OneTeam is designed for mobile-first sideline use. To install it on your home screen: on iPhone, tap Share → Add to Home Screen; on Android, tap the browser menu → Install App or Add to Home Screen.
How do I reset my password?▼
Go to Settings → Account → Change Password. Enter your current password and your new password. If you signed in via magic link (no password), you can set a password for the first time from the same page.